joy rummy

joy rummy App support

Contact
+91 2735041363

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The joy rummy:

Q1: How to log in after installing the joy rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still have issues receiving an OTP, wait and try clicking "send OTP" again. If you're still unable to receive the OTP, contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. They will assist you in shifting your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try logging in and playing again. This should allow you to access the updated app without any problems.

Most Asked Questions Related To Withdraw In The joy rummy:

Q1: What is the minimum withdrawal amount in the joy rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Bonus money collected cannot be withdrawn, but you can withdraw earnings from gaming activities. Withdrawals are limited to earnings from gaming and not bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, there may be occasional delays in payment processing, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. However, any winnings from games played with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but any winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing, don't worry, your funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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